Dealer of the Year Material

Emily Kay Thompson
August 4, 2015
THE TALK... | Management

Each year, Window & Door magazine recognizes window and door retailers and distributors for excellence in the areas of marketing, customer service, showrooms and community service. Designed to recognize dealers and/or distributors of windows and doors, the goal is not only to recognize leadership and excellence overall or in a particular aspect of the business, but also to share compelling stories.

And that—the storytelling of business successes—is what makes this one of the most inspiring programs in Window & Door. Last year, our coverage unveiled the following takeaways:  

  • Treat customers not in the way you would like to be treated, but in the way the customer would like to be treated.—Ted Kirk, North Georgia Replacement Windows
  • After an install, leave the house cleaner than when you show up.—Niko Frithof, Charles Window & Door
  • From the display to the signage, the carpeting and flooring—everything should make customers feel that they are taken care of and that a large investment is worth it.—Cori Brown, Franklin Window and Door
  • Strive to be better and find ways to improve the customer experience.—Brad Wright, Alan-Bradley Windows and Doors

Through the Dealer of the Year program, we want to provide benchmarks for professionalism in our industry, to offer new ideas that others can implement in their businesses, and to highlight the continued development and evolution of companies in the window and door supply chain. And we are well aware that there are many window and door dealers out there that have so much to contribute in this aspect.

So, please, share your company’s story by filling out a nomination for the 2015 Dealer of the Year awards. Also, view the results of this week’s poll, post a comment and/or email your questions and comments.

Survey Results for 08/05/2015: 

Window and door dealers: is your company worthy of a Dealer of the Year nod? Manufacturers: should one of your customers be recognized?

Yes, but I can't find five minutes to fill out the nomination form

  

 

50.00%

 

No, I don't think ours is a good success story

  

 

25.00%

 

Yes, and I'll nominate the company before the Aug. 21 deadline

  

 

25.00%

 
Thompson is editor of Window & Door, WindowandDoor.com, and WDweekly. Write her at ethompson@glass.org.

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