Who is Responsible for Proper Fenestration Performance?
January 14, 2014
Fenestration product performance is dependent on proper installation. This we all know, and continually preach to all of our clients, no matter what our role in this industry. We are taught this early on, and through the years, this point is reinforced through experiences―both good and bad.
Should a performance issue arise with the installation, the installers are the ones called in to address the problem. A reliable installer will own up to the issue and resolve it.
That being said, I need to pose this question: Is the fenestration installer solely responsible for the performance of the installation?
Your initial response would likely be, “Yes. He’s the only one who installed it, so he is solely responsible.” But let’s look at the bigger picture. Installing fenestration is a small piece of the new home construction puzzle. Many other trades move in before and after the fenestration installer is on site. This, and other factors, can affect the quality of an installation, independent of the actual installer’s work.
So who bears the responsibility for fenestration performance post-installation? Before you weigh in by taking this week's poll, please read my most recent column on the subject. Then, please post a comment or send me an email to share your thoughts. I would love to hear from you.