Who is Responsible for Proper Fenestration Performance?
January 14, 2014
Fenestration product performance is dependent on proper installation. This we all know, and continually preach to all of our clients, no matter what our role in this industry. We are taught this early on, and through the years, this point is reinforced through experiences―both good and bad.
Should a performance issue arise with the installation, the installers are the ones called in to address the problem. A reliable installer will own up to the issue and resolve it.
That being said, I need to pose this question: Is the fenestration installer solely responsible for the performance of the installation?
Your initial response would likely be, “Yes. He’s the only one who installed it, so he is solely responsible.” But let’s look at the bigger picture. Installing fenestration is a small piece of the new home construction puzzle. Many other trades move in before and after the fenestration installer is on site.
So who bears the responsibility for fenestration performance post-installation?
Survey Results for
In new home construction, who is ultimately responsible for the performance of the fenestration post-installation?
It’s a shared responsibility
The fenestration manufacturer