Latest Articles in All

  • Investigation and tracking of service calls can provide valuable data about your company’s operation. Excessive costs in a particular product line, component replacement, or problems encountered can provide early identification of potential problem areas. Regular review of the data, and a statistical breakdown over the service population, can present a global picture of the work your... more »
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    The need for differentiation and higher profit opportunities for window manufacturers are driving demand
    Every year, more and more window manufacturers incorporate automatic sash locks into their designs. In fact, what was once thought of as an upgrade exclusive to high-end windows is quickly becoming an industry standard on a large variety of North American windows. Today, innovative designs and progressive window manufacturers have transformed the one-time specialty product into an industry... more »
  • The Legal Department
    We don’t need new laws; we just have to enforce the ones we have…” This line has been applied in innumerable ways to issues which have been the subject of a cry for more legislation. Sometimes, the furor results in old laws being enforced with new vigor. It’s good to know when that happens. We are seeing newly vigorous enforcement of an “old law” that has come... more »
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    Windows with Laminated Glass Provide Multiple Benefits Attractive to Homeowners
    Homeowners will do most anything to keep their family members and hard-earned possessions safe. They appreciate the enhanced aesthetics and lower utility bills that today’s attractive and energy-efficient windows offer, but a home that’s considered safe and secure gives them total peace of mind. Today, dealers can meet this need with replacement windows incorporating laminated glass... more »
  • The Department of Energy is scheduled to release new, more stringent criteria for windows, doors and skylights that carry the Energy Star label this month. As we went to press, DOE was talking about three sets of new requirements, and while I don’t know what the numbers are, I can ask, “Are you ready?” And I’d like to focus that question on the longer term. The first set... more »
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    Niche products are gaining mainstream appeal
    We don’t have to get up off the couch to change channels anymore, very few of us actually slide a key in the lock to open a car door and maps rest neatly in the glove box thanks to the GPS on the dash. This push-of-a-button mentality is making its way into window and door hardware, too, as suppliers introduce high-tech products aimed to make life simpler. These products aren’t just... more »
  • You can hear the following from dealers and manufacturers all the time: “With all the electronic access to information today, why is the customer taking longer to buy?” or “We know they’re going to buy, we just don’t know when.” Today’s extended buying cycle is frustrating for sales and marketing people who don’t know how to adjust to it and deal... more »
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    Attendance Down with Slumping Market, But Certainly Not Out
    Orlando, Fla.—Green building may not be mainstream yet, but all the evidence at this year’s International Builders’ Show suggested it will be soon. Window and door manufacturers at the February event appeared to be ready to join the movement by pointing not only to energy efficiency, but also to such issues as environmental stewardship and sustainability in their displays. Tough... more »
  • It is important not to lose sight of the long term and fundamental strength in the residential housing market. Admittedly, it is difficult to see this silver lining through all the doom and gloom publicity about the housing slump. It can be even more difficult when we now hear talk of recession.  Maybe certain politicians are, for reasons of their own, saying we’re on the precipice of... more »
  • Maybe it’s the writer in me, but I love a dealer with an angle. It’s tough to develop a focus, a niche, a personality for a business—so when I run across a really good angle, I’m definitely doing a little happy-column-dance. This month I’d like to introduce Windows Plus, a replacement retailer based in Northern Virginia. The dealer’s is a story like many... more »