Latest Articles in All

  • Focus group suggests quality, reliability and simplicity are highest priorities
    Quality, reliability, “nothing that will lead to callbacks.” That’s what replacement dealers want from a window supplier, according to a recent focus group sponsored by Window & Door and Mikron Industries. While energy efficiency is important, “it’s sort of a given,” noted one participant. “If it doesn’t have an Energy Star label, nobody’s... more »
  • Settling into a relaxing evening at home with my family recently, I heard the unmistakable sound of breaking glass from another room. I rushed to the den to find the oldest of my three children (also known as my husband), standing next to a window, with a sheepish grin on his face. He had tossed a ball, it hit my favorite cast-iron candlesticks sitting on the sill, and you can finish the rest... more »
  • Another International Builders’ Show has come and gone. It’s by no means some new trend, but what struck me particularly this year was that the lists of new features and options rattled off to me as I talked to window and door manufacturers in Orlando all seemed very long. Of course, my take on the show is different from the average attendee’s. When I walk into a display, I... more »
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    Overcoming the barrier of consumer awareness to sell
    Fiberglass entry doors have been on the market since the early ’80s. Particularly in recent years, the category has grown by leaps and bounds thanks to dealers, builders and remodelers who promote the performance benefits of fiberglass to their customers. But while the presence of fiberglass continues to grow faster than traditional materials, consumer awareness of fiberglass remains... more »
  • Manufacturer takes dealer-centric approach to ease ordering of an increasingly complex product line
     Window and door manufacturers are facing some growing pains. The list of products and options offered by most companies is expanding, and customers are becoming more demanding. One manufacturer facing these challenges is Kolbe & Kolbe Millwork Co., now nearing the end of a multi-year rollout of a new ordering and quoting software package. The 60-year-old company’s made-to-order... more »
  • Jim Collins, author of “Good to Great,” makes the point that it’s easy enough to identify what separates a good organization or company from a bad one. We can see examples of good vs. bad companies in all tiers of our industry—manufacturers who don’t deliver on time versus ones that do, dealers who don’t return customers’ calls versus those who do. But... more »
  • The first car I remember riding around in was a Vista Cruiser. My dad was an Oldsmobile guy, and over the years as I grew up, we had a Delta 88 and a Cutlass. At some point, the family added a second small car—a used Fiat. That was followed up by a Datsun, and my parents have been driving Japanese ever since. I think they’re on their fourth Camry now—and if my dad yearns for... more »
  • Software provide offers manufacturers advice at NWDA Winter Meeting
    Atlantic City, NJ—Technology, in addition to products and services, is becoming a decisive factor when dealers and distributors select a manufacturer, said Lynn Hartl, president of WTS Paradigm, speaking at the Northeast Window & Door Association winter meeting yesterday. The event, which drew about 120 industry executives, also featured presentations on new decorative finish processes... more »
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    Focusing on new construction products, Tennessee manufacturer sees itself as small fish in a big pond with plenty of opportunities as a result
    MGM Industries does its own thing—in more ways than one. It’s most obvious “thing” is its product line. Unlike most vinyl window manufacturers, the company makes a mechanically assembled window to better mimic the look of wood windows. A tour through the company’s plant in Hendersonville, TN, reveals many other differences too. Unlike most manufacturers its size, it... more »
  • Used properly, a hammer can build shelter for people in need. Used improperly, the same hammer can be a blunt instrument of destruction. It is given that our world involves more and more standards. This requires more and more controls against misuse. We are getting the standards; I am concerned we are not getting the controls. Let’s agree that industry standards help the fenestration... more »