Latest Articles in All

  • Fewer window and door manufacturers will be exhibiting
    After years out West and back East, the Remodeling Show returns to the Midwest this year. The annual exhibition and conference, targeted at remodelers, replacement contractors and dealers, opens next week at the Indiana Convention Center in Indianapolis. Of note this year, the event, organized Hanley-Wood Exhibitions, is co-locating with Deck Expo for the first time. While that change likely to... more »
  • The EPA has no doubt had an impact on many window and door companies over the years.  Manufacturers, certainly, have had to comply with EPA regulations. Now, new lead abatement requirements are set to go in effect next year for those working on homes built prior to 1978. EPA says companies involved in replacing windows and doors and other remodeling work will have to workers trained and... more »
  • There's lots of dealer-related news to report this week. In addition to announcing our annual Dealers of the Year winners, we're also talking about the newly-launched Window and Door Dealers Alliance. Supported by the National Glass Association, publisher of Window & Door, the new group's organizers are looking at educational programs and other efforts that can help raise the level of... more »
  • customthumbnail.jpg
    Dealer finds customer satisfaction stems from setting homeowners' expectations
    Plumb, Level & Square Excellence in Installation  Custom Exteriors Pleasantville, Calif. Custom Exteriors has always used the best processes and materials for its installation, but the dealer has found that setting homeowners' expectations is an important part of the sale. A good installation comes with good products, a well-trained team of installers and a management... more »
  • DOY_2009logo_web.jpg
    Window & Door Honors Excellence in the Middle
    Window & Door, the leading magazine serving the window and door industry, has announced its 2009 Dealers of the Year award winners. This year’s program honored two companies as the top Overall Excellence winners. In addition, it recognized six Focused Excellence category winners—window and door retailers and distributors that stand out in the areas of marketing, installation... more »
  • fasthumbnail.jpg
    Retail professionalism makes for a lasting impression
    A Showroom that Sells Excellence in Retail FAS Windows Winter Park, Fla. FAS Windows believes less is more when it comes to showroom displays. Too many products in a limited space takes away from a minimalist, upper-end feel. In an economy where homeowners are skittish and looking for ways to get the most value for their purchases, a showroom does more than allow potential... more »
  • ERP system alone is not enough to ensure "customer delight"
    Going the Extra Mile Excellence in Customer Service Feldco Factory Direct Des Plaines, Ill.    With additional locations, Feldco has invested in a customized ERP system to help manage the details, but the management team knows that true customer satisfaction comes from employees dedicated to promoting "customer delight." Feldco has figured out that the best... more »
  • It is unusual for the fenestration industry to fall within the scope of presidential action. It happened in February 2009 with President Obama’s signing of the American Reinvestment and Recovery Act, also known as the stimulus package. The law was designed to boost sales of energy efficient building envelope components, including windows and doors. The idea was to create jobs and reduce... more »
  • For some time, the side-hinged door was something of an outsider in the arena of standards development and certification, owing to unique properties of both the product and its marketplace. Although the AAMA/WDMA/CSA 101/I.S.2/A440-08 North American Fenestration Standar for windows, doors, and skylights–and its immediate 2005 predecessor–have been referenced by the I-codes, their... more »
  • More than 100 years old, Marling continues to look for growth opportunities
    Overall Excellance LEADERSHIP SERVING PROFESSIONALS  Marling Lumber Co. Janesville, Wis. Business cycles don’t make the Marling Lumber leadership nervous. Now run by the fourth and fifth generation of the Marling family, the company has survived recessions and booms, expansions and even devastating fires. So while most of its competitors are struggling to keep the doors open,... more »