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    Las Vegas—Despite challenging market conditions, window and door makers are coming to GlassBuild America, which finishes up today. Many attendees are here to find out what they need to do to get ready for new, more stringent Energy Star requirements, but many suppliers also note particularly strong interest in new products. Given the troubling economic news, there was definitely... more »
  • Las Vegas—Over 400 exhibitors have set up shop as GlassBuild America opens its doors for a three-day run at the Las Vegas Convention Center here. Glass and IG component suppliers, hardware producers, vinyl extruders and equipment manufacturers supplying the window and door industry will be showcasing a variety of products on the floor. To view a slide show offering a first look at what... more »
  • Pace “In-sources” for Regional Growth
    To communicate its "buy locally" message, Page stripped its headquarters building down to the concrete and hired local artists to paint a mural across the entire front of the Victor, N.Y., building. To be completed this fall, the building will depict Pace's commitment to local suppliers and growing the regional economy. Pace Window & Door Corp. takes its responsibility as... more »
  • AWS Gives High-end Projects Concierge Service
    AWS projects typically entail some of the largest mansions in the state, with some of the most comprehensive window and door packages. The company's concierge service does not end once the windows are installed. Below, Mike Walter repairs a window. Architectural Window Solutions has been in business for 105 years – a longevity that Ab Taylor IV, vice president of sales with the... more »
  • Bolyard Lumber Changes with the Times
    The Bolyard Lumber team has embraced change with out-of-the-box thinking, evolving to better serve its long-time customers. The company transformed its hardware store into a specialty showroom to better compete against big box retailers. It’s tough to remain nimble as a company. When you’ve spent years making decent margins on what you’re good at, you sometimes wake up... more »
  • Penguin Windows Installs to the Letter
    For Penguin Windows, the installation is the culmination of the entire window replacement project. To handle the company's volume, the installation teams strive for consistency from job to job. Penguin Windows has made a machine out of window installations. Pumping out as many as 500 jobs per month, the Mukilteo, Wash., replacement window company knows that consistency is the ticket to... more »
  • Professional Builders Supply Walks the Walk on Customer Service from Top to Bottom
    Van Isley and Kevin Kusilek display the Professional Builders Supply customer commitment in their showroom, along with letters and accolades from satisfied customers. Whether in windows or doors or pretty much any product purchase, most consumers have felt the frustration of getting lost in the labyrinthine customer “service” department of a company, unable to get their... more »
  • Old Mission Showroom is Physical Manifestation of Company Itself
    Old Mission sales staff demonstrate windows and doors installed in simulated house settings. Jim Cesario, owner and president of Old Mission Windows, is a firm believer in the theory of “it takes a village” - at least when it comes to selling windows and doors. Cesario’s company has designed a showroom that mimics a village home setting, with separate buildings housing... more »
  • So who can tell me how to say “wish me luck” in Chinese? This weekend I leave for my very first trip to China. I’ll be visiting Suzhou and Shanghai, as I mentioned in my column this month, and while I’m dreading the plane ride, I’m really excited about the trip itself. The purpose of my visit is to learn about doing business in China; I’ll be meeting with many... more »
  • Heritage Door Kicks Niche up a Notch
    Heritage Door & Window focuses on replacement doors to help homeowners upgrade their entryways. Anthony DiCunto (left), owner, and Jason O'Hara, showroom manager, contend that doors require a different skill set than replacement windows and have built the business by offering focused product knowledge, pre-finishing services and quality installations. Most of the time in this... more »