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  • How do you get your employees to live your mission statement? Creating a culture of respect among your staff—respect for you, for each other, and for their colleagues in other departments—will naturally evolve into a deeper respect for your company and, thus, your mission. This often occurs organically in smaller companies where a natural symbiosis develops among staff due in no small... more »
  • A Window of Opportunity for Sellers?
    Merger and acquisition activity in the window and door industry is accelerating. Participants are seeking consolidation opportunities to expand manufacturing footprints and capabilities, broaden product portfolios, and enhance margins. And, today’s perfect storm of pent up demand, cheap financing and surplus capital is driving up valuations. All of this creates a particularly advantageous... more »
  • During my years of window replacement, I was only somewhat acquainted with clear opening size requirements for Emergency Escape and Rescue Openings—5 square feet for first floor bedrooms and 5.7 square feet for upstairs bedrooms. That was about all I knew off the cuff. I also referenced window manufacturers’ standard sizing tables that identified what sizing met egress... more »
  • Last week, Window & Door opened its annual Industry Pulse survey, asking readers from every corner of the industry to weigh in on 2015 as it approaches its end and share projections for 2016. This important poll closes this Friday, and it’s important to get your opinions. The purpose of this study—results for which will be presented in the January/February issue of Window &... more »
  • The October/November issue of Window & Door magazine announced the companies recognized as the 2015 Dealers of the Year. The awards program, sponsored by the WDDA, is designed not only to recognize dealers for excellence in various categories, but also to provide insight on their success. Here are five proven strategies our Dealers of the Year put into practice that you can adapt for your own... more »
  • “Two eight five two, six over six, seven eighths muntins, four and nine jamb, with three and a half flat casing… four times.” This is what I said to Mary as she typed in the estimate—without skipping a beat. While this dialogue would be foreign to anyone outside of the fenestration industry, I bet it made perfect sense to most of you. Not only is dimensional accuracy... more »
  • Questions about replacing windows where new construction would require Emergency Escape and Rescue Openings are common. While a recent column discussed new provisions for replacement windows in the 2015 International Codes, it did not address all possible scenarios. EEROs are required in all basements and sleeping rooms below the fourth floor of single family homes, townhouses and apartment... more »
  • Picture this scenario: a property owner finds one or more things actually “wrong” with his house. He ultimately sues the developer and general contractor, but expands his list to include the original items, plus a number of smaller things that, “could have been better.” The original defendants turn around and sue every entity who performed labor or supplied product to the... more »
  • Particularly in tough economic times, I’ve seen the brain trust for a window and door business expend an inordinate amount of effort trying to capture new sales and not enough time collecting on the past-due invoices from old ones. For many businesses, even a few late payments on accounts receivable can seriously crimp cash flow. Cash is your company’s lifeblood. Without it, the... more »
  • According to the Smithsonian, in the late 1700s, a large percentage of Europeans feared the tomato (a.k.a. “poison apple”) because people demonstrably got sick and died after eating them. It turns out that, because tomatoes are so high in acidity, when placed on then-common pewter tableware, the fruit would leach lead from the plate. This resulted in many deaths from what was, in... more »