August 15, 2008
Manufacturers are looking for dedicated dealers who will get the job done, and dealers are looking for suppliers who value them
A dealer buddy of mine sent me an email this week that started with an apology for ranting and then went on to his rant. He wants to know (not from me, but just in general), where his suppliers’ sense of service went through the years? He seems to have woken up and realized, now that business has ebbed a bit, that the door and window manufacturers supplying his dealership aren’t...