Latest Articles in Management

  • In preparing for my moderator role at this week’s Fenestration Manufacturers Conference—taking place right now in Pensacola Beach, Fla.—I participated in several conference calls with organizers to polish up our agenda. One of the topics of discussion we explored was raw material price increases and whether or not the market can sustain increases rippling through the supply... more »
  • With Earth Day coming, I thought I would turn my attention to green. In surfing the internet on the subject, I came across a a small business report on American Express's Open Forum that suggests that consumers are opting for green products less due to the weak economy, but companies continue to move in a greener direction.  The reason companies are embracing green, it suggests, is that... more »
  • Many of us as window and door dealers have managed to sustain our business in some of the worst economic times in history. Some dealerships in our markets did not and closed. My company has locations in three markets–Tampa; Cleveland and Milwaukee–so I have some idea what is happening on more than one dealer location front. I do not claim expertise, but hopefully I can offer a little... more »
  • It has long been an aspect of the law that when a seller says something about its product to induce sale, it needs to be a fair representation or liability can result. This type of claim can be frustrating for the seller. The consumer keeps the product, which appears to be working fine, but he or she sues for economic damage claiming to have been misled. The potential for such situations grows... more »
  • Does this sound familiar? You spend every waking minute at the office striving to improve your business operations and market share, but you lack sufficient data to determine how you stack up against your competitors. In essence, you’re flying blind. Or, you’re at the other end of the spectrum, drowning in so much data you can’t determine where to begin, or which charts, graphs... more »
  •   Window & Door is pleased to announce its 2011 Dealers of the Year. Honored for Overall Excellence this year are Walker Windows from California and Southwest Exteriors from Texas. The magazine has also recognized five Focused Excellence category winners—window and door retailers and distributors that stand out in the areas of marketing, installation, customer service,... more »
  • Visiting Cape Cod this past weekend, I got a first-hand look at a hurricane and also saw the effects of the storm. They were not catastrophic around me by any means, but trees went down and there were widespread power outages. This week's Talk comes from a friend's house as a result of power being down at my own. Anyway, the storm is on my mind, and I was curious how window and door... more »
  • The home improvement industry has come under close scrutiny for what some regulatory bodies are calling deceptive and misleading sales and employment practices. Unfortunately, many companies have already faced massive fines, penalties and legal fees. This column is designed to build awareness of some of the possible legal problems that dealers can encounter, as well as offer some cautions and... more »
  • The Environmental Protection Agency’s decision not to expand its lead paint rules in July was welcome news for the industry. The added costs of compliance to the existing Lead Renovation, Repair and Painting rules were already having a negative impact on remodeling activity, and additional clearance testing requirements would have inflated those costs further. The costs and their impact on... more »
  • Window and door dealers are probably throwing parties as a result of EPA’s decision last week not to add lead clearance testing to LRRP rules. I don’t blame them—it’s been well documented that adding post-project clearance testing for lead dust would have added significant cost and burden to remodeling projects in pre-1978 homes. No doubt, the decision announced this week... more »