Latest Articles in COLUMN

  • In this issue, I am excited to introduce the first annual Top Specialists rankings, recognizing leading independent window and door dealers and distributors in the U.S. market. The brain child of former editor John Swanson, the Top Specialists ranks dealers and distributors specializing in windows, doors, skylights, sunrooms and related products for the new construction, remodeling and... more »
  • Editor’s note: This article is the second in a two-part series. Part one appeared in the March/April 2014 issue on Page 26.   In the March/April issue, I emphasized the importance of using websites to provide information to consumers regarding your company’s products as a means to help protect itself against potential legal action. While there is no promise that an individual... more »
  • The exact mix of ingredients in Coke wouldn’t be so secret if The Coca-Cola Co. had to fill out one of the new Health Product Declaration forms that building product manufacturers are facing. And many manufacturers are voicing concern that their own proprietary formulations might be forced down the disclosure path posed by HPD. The HPD is a standardized format for reporting a building... more »
  • When I presented replacement challenges in the March/April issue, I focused mostly on full-frame replacement. Most agree this is by far the most difficult replacement scenario. Requirements for structural performance, and stopping air infiltration and water intrusion, depend on the installation, but are even more difficult to satisfy in this case. In many circumstances, however, full-frame... more »
  •   Typically, the adoption and enforcement of a new edition of the model codes doesn’t start to take hold until at least a year after the codes are published. With regard to the 2012 International Codes there seems to have been some delay, but more jurisdictions are now enforcing them: According to the ICC website, as of late January 2014, the 2012 International Building Code was... more »
  • In 2009, I joined the Window and Door Dealers Alliance to network with other dealers and suppliers to better understand the business. The information we WDDA members share is invaluable; we discuss efficient dealer operations, more effective marketing, and better sales management, along with improved selling programs. The WDDA staff provides information regarding government agency regulations and... more »
  • Editor’s Note: This article is the first in a two-part series. Part two, appearing in the May 2014 issue, will address strategies manufacturers and resellers can use to improve communication via their websites. Over the course of the past 20 years, the window and door industry has moved from a predominantly “business-to-business” model to more of a “business-to-consumer... more »
  • During a replacement installation, the installer is likely the only trade on the job, and he or she controls the quality of the finished project. But the existing condition of the structure, fenestration or components can limit installers’ ability to do their job properly if conditions won’t accommodate good installation practices. To make matters worse, industry instructions for many... more »
  • As you potentially look to expand your staff in response to improving market conditions, it’s time for some quick reminders about the risks associated with hiring and training new employees, and using independent contractors. Skilled Employees Proper fenestration installation requires employees who are the right fit for your company. When it’s time to bring someone on board, don... more »
  • Fenestration performance complaints in new home construction can be frustrating, costly and time-consuming to fix. Should a performance issue arise with the installation, the installers are the ones called in to address the problem. A reliable installer will own up to the issue and resolve it. That being said, I need to pose this question: Is the fenestration installer solely responsible for the... more »