Latest Articles in COLUMN

  • What gets measured gets done. It’s a familiar aphorism, certainly, but that doesn’t make it any less fitting. It’s true with almost anything you do, whether professionally or personally. For example, when you’re on a diet, tracking your weight, measurements, food and exercises lets you know how effective your techniques are. It’s just the same in business. If you... more »
  • With the move toward the minimalist, less-is-more trend in the U.S., and in the era of Amazon making everything you can possibly dream of easily accessible, it’s a wonder how it could still be so difficult to find parking at the mall on the weekends. But it is. Despite the progression toward convenience shopping, Americans are still very much in the habit of store hopping. It’s not... more »
  • It is better to understand the business you are in by recognizing the business you are not in. This premise will be helpful as we look at how to avoid claims based upon product selection. Such claims include allegations of unsuitability for site conditions, deviation from project specifications and failure to meet code requirements. Today’s windows, skylights and sliding glass doors... more »
  • The vertical separation between our living space and the elements is made up of three primary sectors: the common wall area, fenestration and the installation perimeter of the fenestration. All three share similar demands as part of the building envelope—to keep weather out and climate control in. Even though a window (or door) is an independent component in itself, it’s still a window, in a wall... more »
  • The series of columns on the new provisions of the 2015 International Codes for fenestration continues this month with a discussion about design wind speeds from the 2015 International Residential Code. The design wind speed model used in the 2015 IRC has been revised to the Strength Design (SD) model. With this change, the design wind speed model used in the 2015 IRC will be consistent with that... more »
  • Many businesses expend a tremendous amount of effort to develop the “perfect” sales strategy, but few make a concerted commitment to study how people make buying decisions. Author and noted speaker Jeffrey Gitomer often reminds sales professionals and managers of his trademarked mantra—“People don’t like to be sold, but they love to buy!” In my opinion, that should be any sales organization’s... more »
  • In most situations, if you sell it, you service it. This is true for window manufacturers and component vendors. The goal is to maintain customer satisfaction while keeping the scope of service activity within the “four-corners” of the product warranty, i.e. the service effort required by the warranty. With the twists and turns of real life, though, that can be difficult to do. Every service... more »
  • Be it windmills or windows, energy saving measures are subject to cost-benefit analysis, which is often a point of contention between advocates and skeptics. In the building components sector, the discussion tends to focus on the cost-effectiveness of energy saving measures mandated by codes and/or encouraged by rating programs such as Energy Star. Usually, the defining metric is the payback... more »
  • In December of 2014, AAMA introduced AAMA 103-14a, Procedural Guide for Certification of Window, Door and Skylight Assemblies, a completely revised Certification Program guide designed to comply with the requirements of ISO/IEC 17065, Conformity Assessment— Requirements for Bodies Certifying Products- 2012, as the basis for ANSI accreditation. Until now, the program has been based on ISO... more »
  • Quality management systems and unintended consequences
    Editor’s note: This column is the last in a two-part series on the new AAMA 103-14a Procedural Guide for Certification; read part one here. In part one of this article, we reviewed many of the significant changes found in AAMA 103-14a, the Procedural Guide for Certification of Window, Door and Skylight Assemblies. This is the supplement to “AAMA 101” as it completes the answer... more »