Latest Articles in COLUMN

  • In most situations, if you sell it, you service it. This is true for window manufacturers and component vendors. The goal is to maintain customer satisfaction while keeping the scope of service activity within the “four-corners” of the product warranty, i.e. the service effort required by the warranty. With the twists and turns of real life, though, that can be difficult to do. Every service... more »
  • Be it windmills or windows, energy saving measures are subject to cost-benefit analysis, which is often a point of contention between advocates and skeptics. In the building components sector, the discussion tends to focus on the cost-effectiveness of energy saving measures mandated by codes and/or encouraged by rating programs such as Energy Star. Usually, the defining metric is the payback... more »
  • In December of 2014, AAMA introduced AAMA 103-14a, Procedural Guide for Certification of Window, Door and Skylight Assemblies, a completely revised Certification Program guide designed to comply with the requirements of ISO/IEC 17065, Conformity Assessment— Requirements for Bodies Certifying Products- 2012, as the basis for ANSI accreditation. Until now, the program has been based on ISO... more »
  • Quality management systems and unintended consequences
    Editor’s note: This column is the last in a two-part series on the new AAMA 103-14a Procedural Guide for Certification; read part one here. In part one of this article, we reviewed many of the significant changes found in AAMA 103-14a, the Procedural Guide for Certification of Window, Door and Skylight Assemblies. This is the supplement to “AAMA 101” as it completes the answer... more »
  • Humor yourself for a moment and read this out loud really fast: nail fin; flush fin; mounting flange; frontal flange; face flange; frontal fin; non-frontal flange; mounting fin; exterior flush fin; surface flange. So far, our industry has come up with these 10 terms (and a few others) to describe a grand total of two window frame appendages. I’m actually kind of amused by this and I’m... more »
  • How the deficiency of qualified talent impacts the window and door industry
    It’s hard to find good help these days, especially in the window and door industry. It’s particularly challenging to find skilled labor or even simply to find applicants looking for work in this trade, according to industry professionals. One of them, Jennifer Lawler, president of Fenessco Inc., a Californiabased window and door dealer, had a particularly interesting perspective. Here... more »
  • This month’s discussion of the new 2015 International Code requirements for fenestration shifts to the 2015 International Energy Conservation Code. The 2015 IECC offers a new, alternate compliance path for residential construction. The new provisions are based upon establishing an Energy Rating Index for the new home. The ERI compares the anticipated energy usage of the home to that of a... more »
  • Editor’s note: This column is the first in a two-part series on the new AAMA 103-14a Procedural Guide for Certification; read part two here. At the end of 2014, the American Architectural Manufacturers Association published a new standard for the processes required to establish and support AAMA certification of a window or door product. The Procedural Guide for Certification, AAMA 103-14a,... more »
  • Now that 2014 is in the rearview mirror, it’s time to turn our attention to the many opportunities for success in 2015. For window and door businesses, this is a great time to take advantage of the dynamic nature of online marketing. Things change quickly in this world, and while that can be scary for business owners resistant to change, it’s a great opportunity for those looking to... more »
  • Note: While the content of this installation of Code Arena may seem of more interest to the commercial side of the industry, the information is pertinent to those supplying the residential market in that the requirement is for an Emergency Escape and Rescue Opening in shelters that are only required to have one door. Typically, this would be provided by a residential window manufacturer that... more »