Latest Articles in COLUMN

  • “…and a few moments after the Countess had broken the traditional bottle of champagne on the bows of the noble ship, she slid slowly and gracefully down the slipway, entering the water with scarcely a splash.” Ambiguity can add humor to communication (see above), but in the workplace, when we’re dealing with thousands of dollars of product, ambiguous terms and phrases can... more »
  • We live in a time when the prefix “re-” is getting a lot of work. Just look at Hollywood: when the big studios are not remaking a film series, they’re rebooting one. Lately they’ve been trying out a new term: reimagining. The producers of an upcoming Halloween movie actually referred to the new project as a recalibration. What does that mean? Who knows? So if the word... more »
  • The entire team at NGA\WDDA headquarters has been gearing up for GlassBuild America and Window & Door Dealer Days literally all year. And, in actuality, this event has been many years in the making. The Dream Showroom, Express Learning, the Keynote address—they’ve all been ideas that have been incubating for quite some time now. So you can only imagine what the energy is like now... more »
  • As a window and door dealer, do you ever find yourself wondering any of the following: Could some processes be easier? Why do certain issues continue to be a problem? Am I the only one facing them? What adjustments could make my business more profitable? If any of these questions are familiar, you’re not alone. Fortunately, there’s a place you can go for answers. Window & Door... more »
  • In my visits to member businesses, I ask a lot of “why?” questions as I observe the setup. In factories, I notice the workflow, tidiness, safety precautions, machinery in use, inventory capacity, and whether or not the owner or manager taking me on the tour greets workers by name. I ask why they chose this or that and I ask myself, would I want to work here if I weren’t so... more »
  • The issue of skylight fall protection is not new. Manufacturer members of the AAMA Skylight Council have been especially proactive over recent years in improving the installation and maintenance safety of their products. However, concerns have surfaced anew in the wake of a relative blizzard of reports of individuals falling through skylights while engaged in snow removal from beleaguered roofs... more »
  • How important is it to you to be able to open an exterior window and bring fresh air into an interior space you are occupying? Would you consider buying or renting a home that did not have operable windows? If you did not have operable windows in your kitchen or living room would it bother you? The 2015 International Building Code and 2015 International Residential Code requires interior,... more »
  • What gets measured gets done. It’s a familiar aphorism, certainly, but that doesn’t make it any less fitting. It’s true with almost anything you do, whether professionally or personally. For example, when you’re on a diet, tracking your weight, measurements, food and exercises lets you know how effective your techniques are. It’s just the same in business. If you... more »
  • With the move toward the minimalist, less-is-more trend in the U.S., and in the era of Amazon making everything you can possibly dream of easily accessible, it’s a wonder how it could still be so difficult to find parking at the mall on the weekends. But it is. Despite the progression toward convenience shopping, Americans are still very much in the habit of store hopping. It’s not... more »
  • It is better to understand the business you are in by recognizing the business you are not in. This premise will be helpful as we look at how to avoid claims based upon product selection. Such claims include allegations of unsuitability for site conditions, deviation from project specifications and failure to meet code requirements. Today’s windows, skylights and sliding glass doors... more »