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May 11, 2011
Manufacturers and dealers gearing up to take advantage of rapid developments in tablets and mobile technologies
About a week after Apple introduced the iPad in 2010, Geoff Roise at Lindsay Windows in Minnesota bought one for one of the company’s production supervisors to try out. “It’s impact immediately became apparent,” he states. “I would send him an email with a question and I would get an instant response.”
Line leaders at Lindsay Windows now...
more »
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May 9, 2011
Suppliers see some improvement, but agree that manufacturers are cautious
Window and door manufacturers have not been buying a lot of new equipment lately. Suppliers aren’t predicting any dramatic upturn soon, but they do predict some movement as window and door sales begin to increase slowly.
“We believe the market has been getting stable,” says Sanjay Parikh, general manager for Joseph Machine Co. “There is still definitely more supply than...
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March 22, 2011
With Apple introducing its second generation iPad to much fanfare a few weeks ago, it's hard to remember that it's been just over a year since the device was first launched. In some ways, it's the toy we all want to have, but it's also proving to be a very efficient, effective business tool. And, personally, I think it's caught on in the window and door industry faster than any technology...
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October 20, 2010
Family business makes all decisions with the customer in mind
Going the Extra Mile
Excellence in Customer Service
American Windows & Doors
Woodland, Wash.
The entire Driver family has dedicated itself to taking customer service to a new level and leaving a lasting impression with American Windows & Doors' customers.
The leadership at American Windows & Doors figures that the key to...
more »
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October 20, 2010
Dealer sought out a plug-and-play retrofit window that would reduce installation inconsistencies
Plumb, Level & Square
Excellence in Installation
Custom Remodelers Inc.
Lino Lakes, Minn.
Custom Remodelers saw inconsistencies with the products it was installing, and made attempts to work with manufacturers to find solutions to the problems.
Craig Carpenter, founder and president of Custom Remodelers Inc., contends that the replacement windows that make up most of...
more »
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October 20, 2010
Window & Door Honors Excellence in the Middle
Window & Door is pleased to announce its 2010 Dealers of the Year. Honored for Overall Excellence this year are Florida's FAS Window & Door and California's General Millwork Supply.
The magazine has also recognized six Focused Excellence category winners—window and door retailers and distributors that stand out in the areas of marketing, installation, customer service,...
more »
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October 20, 2010
Dealer touts the labels that highlight its skills, experience
Getting the Word Out
Excellence in Marketing
Energy Secure Solutions
Brownsburg, Ind.
Steve Butner of Energy Secure Solutions doesn't believe in paid advertising. He's built his company based on his reputation and certifications, letting word-of-mouth marketing drive growth.
For a company being recognized for excellence in marketing, Energy Secure Solutions...
more »
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October 20, 2010
The market changed, and FAS changed with it
LEADERSHIP IN THE HOMEOWNER MARKET
FAS Windows & Doors
Winter Park, Fla.
At first glance, one might wonder if someone forgot to inform the leadership at FAS Windows & Doors that there is, indeed, an economic downturn happening. Based in Winter Park, Fla., the company operates showrooms in the Orlando and Tampa markets, and just stretched this summer up to...
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October 20, 2010
At Home Again, the Experience Comes First
A Showroom that Sells
Excellence in Retail
Home Again by Hancock Lumber
South Portland, Maine
Hancock Lumber stepped out of its 160-year-old comfort zone to create a showroom experience focused on the smallest detail.
When Hancock Lumber decided to open a consumer-oriented showroom for the first time in its long history, there was no subtle dipping of the toe in...
more »
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October 20, 2010
Tennessee dealer looks for ways to do good for others without worrying about impact on business
Giving Back
Excellence in Community Service
Hullco Exteriors
Chattanooga, Tenn.
When a member of the Hullco Exteriors family unexpectedly passed away, the team pulled together to complete a big project in his honor.
Like many family-owned and -operated businesses, Hullco Exterior’s 22 in-house employees and network of sub-contractors are like extended...
more »
May 11, 2011Manufacturers and dealers gearing up to take advantage of rapid developments in tablets and mobile technologiesAbout a week after Apple introduced the iPad in 2010, Geoff Roise at Lindsay Windows in Minnesota bought one for one of the company’s production supervisors to try out. “It’s impact immediately became apparent,” he states. “I would send him an email with a question and I would get an instant response.” Line leaders at Lindsay Windows now... more »
October 20, 2010Family business makes all decisions with the customer in mindGoing the Extra Mile Excellence in Customer Service American Windows & Doors Woodland, Wash. The entire Driver family has dedicated itself to taking customer service to a new level and leaving a lasting impression with American Windows & Doors' customers. The leadership at American Windows & Doors figures that the key to... more »
October 20, 2010Dealer sought out a plug-and-play retrofit window that would reduce installation inconsistenciesPlumb, Level & Square Excellence in Installation Custom Remodelers Inc. Lino Lakes, Minn. Custom Remodelers saw inconsistencies with the products it was installing, and made attempts to work with manufacturers to find solutions to the problems. Craig Carpenter, founder and president of Custom Remodelers Inc., contends that the replacement windows that make up most of... more »
October 20, 2010Window & Door Honors Excellence in the MiddleWindow & Door is pleased to announce its 2010 Dealers of the Year. Honored for Overall Excellence this year are Florida's FAS Window & Door and California's General Millwork Supply. The magazine has also recognized six Focused Excellence category winners—window and door retailers and distributors that stand out in the areas of marketing, installation, customer service,... more »
October 20, 2010Dealer touts the labels that highlight its skills, experienceGetting the Word Out Excellence in Marketing Energy Secure Solutions Brownsburg, Ind. Steve Butner of Energy Secure Solutions doesn't believe in paid advertising. He's built his company based on his reputation and certifications, letting word-of-mouth marketing drive growth. For a company being recognized for excellence in marketing, Energy Secure Solutions... more »
October 20, 2010At Home Again, the Experience Comes FirstA Showroom that Sells Excellence in Retail Home Again by Hancock Lumber South Portland, Maine Hancock Lumber stepped out of its 160-year-old comfort zone to create a showroom experience focused on the smallest detail. When Hancock Lumber decided to open a consumer-oriented showroom for the first time in its long history, there was no subtle dipping of the toe in... more »
October 20, 2010Tennessee dealer looks for ways to do good for others without worrying about impact on businessGiving Back Excellence in Community Service Hullco Exteriors Chattanooga, Tenn. When a member of the Hullco Exteriors family unexpectedly passed away, the team pulled together to complete a big project in his honor. Like many family-owned and -operated businesses, Hullco Exterior’s 22 in-house employees and network of sub-contractors are like extended... more »