Latest Articles in Close-Ups

  • General Millwork Supply sticks to values for its roadmap
    LEADERSHIP IN THE PROFESSIONAL MARKET General Millwork Supply San Marcos, Calif. Core values are much more than a sign on a wall or a phrase on a Web site to Tom and Wendy Duran, owners of General Millwork Supply. The couple has run a small window and door company in Southern California for more than 20 years by staying inside the lines on the guiding principles of the company... more »
  • Started as an innovator, Thermal Industries' looks to stay ahead of the market
    Celebrating its 50th anniversary this year, Thermal Industries owes its success to "embracing new ideas, even if sometimes considered counter-culture," says David Rascoe, president.  The Pittsburgh-based manufacturer, he states, has consistently launched products before the market even realized there was a need for them and, through its own intuition, became “green before... more »
  • Colorado company developing windows that heat and insulate, providing new opportunity for increased energy savings
    With increased interest in energy efficient windows, Radiant Glass Industries is throwing its hat in the ring with Power*e glass, a radiant-heat window technology that heats and insulates home interiors. The Denver-based company has installed the glass in about a dozen projects. Offering the appearance of a standard double-pane IG unit, the Radiant glass produces heat, while reducing energy... more »
  • Automation adds "coolness factor" to sliding doors
    Windows and doors certainly serve a functional role in a home, offering comfort and protection. They also add an element of style to many homes, as colors and finish options have exploded in recent years to keep up with homeowners’ varied tastes. But in an era of flat-screen TVs, granite countertops and stainless steel appliances, it’s a bit of a stretch to think of windows and doors... more »
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    Dealer finds customer satisfaction stems from setting homeowners' expectations
    Plumb, Level & Square Excellence in Installation  Custom Exteriors Pleasantville, Calif. Custom Exteriors has always used the best processes and materials for its installation, but the dealer has found that setting homeowners' expectations is an important part of the sale. A good installation comes with good products, a well-trained team of installers and a management... more »
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    Window & Door Honors Excellence in the Middle
    Window & Door, the leading magazine serving the window and door industry, has announced its 2009 Dealers of the Year award winners. This year’s program honored two companies as the top Overall Excellence winners. In addition, it recognized six Focused Excellence category winners—window and door retailers and distributors that stand out in the areas of marketing, installation... more »
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    Retail professionalism makes for a lasting impression
    A Showroom that Sells Excellence in Retail FAS Windows Winter Park, Fla. FAS Windows believes less is more when it comes to showroom displays. Too many products in a limited space takes away from a minimalist, upper-end feel. In an economy where homeowners are skittish and looking for ways to get the most value for their purchases, a showroom does more than allow potential... more »
  • More than 100 years old, Marling continues to look for growth opportunities
    Overall Excellance LEADERSHIP SERVING PROFESSIONALS  Marling Lumber Co. Janesville, Wis. Business cycles don’t make the Marling Lumber leadership nervous. Now run by the fourth and fifth generation of the Marling family, the company has survived recessions and booms, expansions and even devastating fires. So while most of its competitors are struggling to keep the doors open,... more »
  • "The Home Improvement Couple" run their company on strong community, business principles
    Getting the Word Out Excellence in Marketing New York Sash Whitesboro, N.Y. Jill and Scot Hayes have branded themselves the "Home Improvement Couple," not only earning recognition for themselves in their community, but also creating a sense of trust in their company among homeowners. Jill and Scot Hayes get a lot more recognition than most window and door dealers. They... more »
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    Sticking to core values took discipline and a total company overhaul
    LEADERSHIP SERVING HOMEOWNERS   Power Windows & Siding Brookhaven, Pa. Like many companies, Power Windows & Siding started out small. Adam and Jeff Kaliner, cousins, started the company fresh out of the college scene, doing all of the marketing, estimating and sales calls out of a two-bedroom apartment. For 15 years, the company grew about 20 percent per year and continued... more »