Latest Articles in SPECIAL FEATURES

  • Honoring the industry's innovators in technology, manufacturing and marketing
    Window & Door has announced its 2012 Crystal Achievement Award winners. Selected by a panel of judges representing all segments of the industry, the awards recognize significant innovations and achievements in window and door technology, manufacturing, and marketing. “It is a real pleasure to see such diversity in this year's Crystal Achievement Award winners,” says John Swanson... more »
  • Annual rankings reflect challenging landscape of window and door industry
    Last year was marked by continued turbulence for the window and door industry. Buoyed by tax credits for energy efficient products in 2009 and 2010, sales at many window and door makers were holding up even as the overally economy languished. Those incentives largely disappeared in 2011, creating a challenging climate in the replacement and remodeling market to match the existing weakness in... more »
  • Survey reveals dealers, distributors and manufacturers are extremely cautious about business outlook
    The window and door industry is looking at the coming year with extreme caution, according to the 2012 Industry Pulse, Window & Door’s exclusive annual survey of industry executives. North American window and door manufacturers and dealers remain guarded in their expectations for the economy as a whole and window and door demand in general.  This year's study indicates less... more »
  •   Window & Door is pleased to announce its 2011 Dealers of the Year. Honored for Overall Excellence this year are Walker Windows from California and Southwest Exteriors from Texas. The magazine has also recognized five Focused Excellence category winners—window and door retailers and distributors that stand out in the areas of marketing, installation, customer service,... more »
  • Perfection Glass Puts Customer Service into Employees’ Hands
      Going the Extra Mile EXCELLENCE IN CUSTOMER SERVICE Perfection Glass  Kennewick, Wash. Shawn Linhoff has learned that if you give employees the ability to make decisions with the full support of the leadership team, the employee will win, the customer will win and, ultimately, the company will win. As the head of Perfection Glass, a Kennewick, Wash., company... more »
  • Window-Fix focuses on solutions in its unique business model
      Out of the Box EXCELLENCE IN INNOVATIVE THINKING Window-Fix  Brooklyn, N.Y. The team at Window-Fix doesn’t have a strong preference about whether they sell replacement windows or not. This might seem somewhat problematic given that it’s one of the New York City metropolitan region’s most prominent window retailers. But with a vast range of... more »
  • Short-term customer satisfaction plus long-term planning equals sustainability
      Overall Excellence LEADERSHIP IN THE HOMEOWNER MARKET Southwest Exteriors  San Antonio, Texas   Scott Barr has no intention of retiring anytime soon. And yet, almost every element of the day-to-day operations at Southwest Exteriors, a San Antonio, Texas-based Renewal by Andersen dealer, contributes to a long-term vision of sustainability for the growing company.... more »
  • Walker Windows Sticks to Professionals, Stands Apart with Service
      Overall Excellence LEADERSHIP IN THE PROFESSIONAL MARKET Walker Windows  Anaheim, Calif.   Staying on course during a storm is something Walker Windows has perfected. The Anaheim, Calif.-based window dealer was founded to serve professionals and grew during the boom years as its builders and general contractors rode the wave of inflated building demand. As the... more »
  • Lavy Windows is a little company that packs a big punch
      Giving Back EXCELLENCE IN COMMUNITY SERVICE Lavy Windows  Camden, Ind. With just a handful of employees and serving homeowners and contractors in a small strip of counties in northern Indiana, it’s impressive to think of the hundreds of children and multiple communities Lavy Windows supports as part of its community service initiative. Guided by the... more »
  • Installation-centric company strives for complete satisfaction
      Plumb, Level & Square EXCELLENCE IN INSTALLATION Austin Retrofit  Austin, Texas After spending decades building a career in the window and door business, John Nelson Sr. still drives by customers’ houses in his free time to show off his company’s handiwork to his wife. “I’ll say, ‘Honey, you’ve got to see this one place we... more »