October 1, 2009
ERP system alone is not enough to ensure "customer delight"
Going the Extra Mile
Excellence in Customer Service
Feldco Factory Direct
Des Plaines, Ill.
With additional locations, Feldco has invested in a customized ERP system to help manage the details, but the management team knows that true customer satisfaction comes from employees dedicated to promoting "customer delight."
Feldco has figured out that the best...
October 1, 2009
More than 100 years old, Marling continues to look for growth opportunities
LEADERSHIP SERVING PROFESSIONALS
Marling Lumber Co.
Business cycles don’t make the Marling Lumber leadership nervous. Now run by the fourth and fifth generation of the Marling family, the company has survived recessions and booms, expansions and even devastating fires. So while most of its competitors are struggling to keep the doors open,...
October 1, 2009
Charitable events create a lasting bond between the dealer and its customers, suppliers, employees
Excellence in Community Service
Superior Products Home Improvement
When his wife was diagnosed with ovarian cancer, Tom Higgins founded Superior Products to be able to control his schedule through her recovery.
For many companies, community service efforts are a bit of an afterthought. But at Superior Products Home Improvement, the company might not...
October 1, 2009
After 80 years in business, specialty dealer transitions to a new supplier
Excellence in Innovative Thinking
The fifth generation of family leadership, Jake Zahnow, president of WindowPro, recently guided the company through a transition to a new window supplier.
When you run an 80-year-old company, you think in terms of decades rather than years, says Jake Zahnow, president of WindowPro. That long...
September 1, 2009
Window & Door Honors the Industry's Innovators in Products, Manufacturing and Marketing
Window & Door has announced its 2009 Crystal Achievement Award winners. Selected by a panel of judges representing all segments of the industry, the awards recognize significant innovations and achievements in window and door technology, manufacturing, and marketing.
"The weak economy has created tremendous challenges in the window and door market. Our Crystal Achievement Award...
February 15, 2009
Challenging times clearly reflected in annual look at North America's largest residential window and door manufacturers in North America
See the Top 100 rankings here
Starting with a housing downturn that evolved into a “global financial crisis,” the past three years produced tremendous challenges to the window and door industry. Those challenges clearly emerge in the 2009 edition of the Window & Door Top 100, our annual feature presenting North America’s 100 largest manufacturers of residential windows...
January 15, 2009
Annual Window & Door survey reflects deteriorating expectations
What were once gloomy forecasts became hard realities for the window and door industry in 2008. Some companies closed plants or distribution locations, while others simply closed their doors. The 2009 Industry Pulse, Window & Door’s exclusive annual survey of North American window and door manufacturers and dealers, suggests most industry executives foresee another tough year ahead....
November 11, 2008
2008 Supply Chain Study examines what’s being sold along with windows and doors
When dealers and distributors sell windows and doors for remodeling and replacement applications,it’s rare to only sell windows and doors. At the least, a variety of services—ranging from consultationsto installation—go with those products. And it’s certainly not unusual to see windows and doors sold in a package that also includes siding, millwork, and a variety of other...
November 1, 2008
Information on how to get your company included
We appreciate your interest in being part of the Wndow & Door 2009 Top 100 Manufacturers rankings.
These rankings highlight the largest North American manufacturers of windows, doors, skylights and other fenestration products serving the residential market, as measured by sales volume (in U.S. dollars). In putting together this feature, we seek not only to present these...
October 20, 2008
Window & Door Honors Excellence in the Middle
Window & Door, the leading magazine serving the window and door industry, has announced its 2008 Dealers of the Year award winners. This year’s program honored two companies as the top Overall Excellence winners. In addition, it recognized six Focused Excellence category winners—window and door retailers and distributors that stand out in the areas of marketing, installation...