Latest Articles

  • It wasn’t the main topic, but customer satisfaction was a recurring subject of discussion at a focus group of custom and semi-custom home builders I moderated recently. Held in Las Vegas at the same time as the International Builders Show, the session revealed a shift in builder reliance upon manufacturers for “customer satisfaction,” as opposed to dealers and distributors. The... more »
  • As consumer product companies embrace the reality of empowered consumers and the Internet-enabled world, many have been moving to an “open innovation” product development model, report Pat Conroy and Art Ash of Deloitte LLP. This model is based on the idea that information can now be gathered on a mass scale by using both external (end users, suppliers, academia, etc.) and internal (... more »
  • Bits and pieces of bad news continue to linger in the industry, so I wanted to share something positive I see happening right across the street from where I live.  The apartment building there is in the midst of a window replacement and they appear to be doing the upgrade right. It's an older building that probably started with wood windows that were replaced years ago with single-pane... more »
  • I was having coffee last week with the president of a window manufacturing company and we got to chatting about how difficult state regulations can sometimes make running a profitable business. There are some serious hoops to jump through, and then there's the issue of taxes. I'm not sure if it was the topic of conversation or the extra caffeine, but it's easy to get your heart pumping on a topic... more »
  • In a column in the May AAMA Southeast Region newsletter, Chuck Anderson writes that beyond the 30/30 tax credits, the American Reinvestment and Recovery Act will have another effect on the fenestration industry, as it will step up the timetable for state adoptions of the 2009 International Energy Conservation Code and the implementation of efforts to enforce the energy code in states as well. In... more »
  • Given the worldwide concern over the environment, pollution levels and global warning–and the increasing political and government involvement in these areas–it's no surprise that consumers have an increasing interest in "green" building. However, caution and care should be implemented by all involved, given the increasing frequency of claims and litigation arising from... more »
  • House Majority Leader John Boehner visited Deceuninck North America this week. His district includes Monroe, Ohio, where the vinyl extruder is one of the largest employers, so he has good reasons to visit the company, learn more about its operations, and hear its concerns. This is the latest example of what appears to be a trend–our industry speaking up more to Washington officials. Viwinco... more »
  • Businesses play a key role in protecting employees' health and safety as well as limiting the negative impact to the economy and society. Planning for pandemic influenza is critical. To assist employers, the Department of Health and Human Services and the Centers for Disease Control and Prevention have developed a checklist of steps to take to prepare. It identifies important, specific activities... more »
  • Well, I certainly admit to being confused. Last week, we heard rumors that manufacturers were telling customers that the IRS isn't requiring windows to meet the 30/30 criteria established in the stimulus package for tax credits.  As long as windows had a current Energy Star label, that was good enough to qualify. I was skeptical, but it turns out those manufacturers were right–... more »
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    Suppliers see more screens becoming less visible altogether or retracting out of the way when they’re not needed
    Screens play a crucial role keeping insects out, but few would argue that they enhance the look of windows and doors. Two types of products enhancing that downside of screens are gaining momentum in the market. Emerging recently, but potentially transforming the market quickly, are screens designed to be less visible. “The word’s getting out,” says Alan Gray, VP of sales for... more »