Latest Articles

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    With signs of a recovery come increasing optimism for annual CWDMA event
    With indicators suggesting the market has bottomed out and may be improving, expectations for Win-Door North America 2009 are improving as well. The annual trade show, sponsored by the Canadian Window & Door Manufacturers Association, will mark its 15th anniversary this year when it returns to the Metro Toronto Convention Centre, November 17-19. Last year’s event reflected the fact that... more »
  • AAMA and WDMA are throwing their support behind a new Senate bill designed to tie the energy efficient tax credits for windows, doors and skylights to Energy Star.  Rather than the 30/30 requirements now in place, the bill would allow homeowners to claim tax credits for the purchase of products qualified to the new 2010 Energy Star standards. What do you think?  That's our poll question... more »
  • I subscribe to the adage that you either pay it now, or you pay it later. A court ruling in California says Building Materials Holding Corp. of Boise, Idaho, allegedly opted to pay it later. Workers for that company claim the distributor and construction services provider neglected to pay them federally-mandated overtime wages. Though asserting it did no wrong, BMHC agreed to settle, even as it... more »
  • Fewer window and door manufacturers will be exhibiting
    After years out West and back East, the Remodeling Show returns to the Midwest this year. The annual exhibition and conference, targeted at remodelers, replacement contractors and dealers, opens next week at the Indiana Convention Center in Indianapolis. Of note this year, the event, organized Hanley-Wood Exhibitions, is co-locating with Deck Expo for the first time. While that change likely to... more »
  • The EPA has no doubt had an impact on many window and door companies over the years.  Manufacturers, certainly, have had to comply with EPA regulations. Now, new lead abatement requirements are set to go in effect next year for those working on homes built prior to 1978. EPA says companies involved in replacing windows and doors and other remodeling work will have to workers trained and... more »
  • There's lots of dealer-related news to report this week. In addition to announcing our annual Dealers of the Year winners, we're also talking about the newly-launched Window and Door Dealers Alliance. Supported by the National Glass Association, publisher of Window & Door, the new group's organizers are looking at educational programs and other efforts that can help raise the level of... more »
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    Dealer finds customer satisfaction stems from setting homeowners' expectations
    Plumb, Level & Square Excellence in Installation  Custom Exteriors Pleasantville, Calif. Custom Exteriors has always used the best processes and materials for its installation, but the dealer has found that setting homeowners' expectations is an important part of the sale. A good installation comes with good products, a well-trained team of installers and a management... more »
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    Window & Door Honors Excellence in the Middle
    Window & Door, the leading magazine serving the window and door industry, has announced its 2009 Dealers of the Year award winners. This year’s program honored two companies as the top Overall Excellence winners. In addition, it recognized six Focused Excellence category winners—window and door retailers and distributors that stand out in the areas of marketing, installation... more »
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    Retail professionalism makes for a lasting impression
    A Showroom that Sells Excellence in Retail FAS Windows Winter Park, Fla. FAS Windows believes less is more when it comes to showroom displays. Too many products in a limited space takes away from a minimalist, upper-end feel. In an economy where homeowners are skittish and looking for ways to get the most value for their purchases, a showroom does more than allow potential... more »
  • ERP system alone is not enough to ensure "customer delight"
    Going the Extra Mile Excellence in Customer Service Feldco Factory Direct Des Plaines, Ill.    With additional locations, Feldco has invested in a customized ERP system to help manage the details, but the management team knows that true customer satisfaction comes from employees dedicated to promoting "customer delight." Feldco has figured out that the best... more »