Window World Receives Customer Satisfaction Award from J.D. Power
June 26, 2014
Window World earned the “Highest in Customer Satisfaction with Windows and Doors” ranking from J.D. Power for the second consecutive year, based on the results of the 2014 Windows and Patio Doors Satisfaction Study, released earlier this week.
The study results are based on feedback from more than 2,300 customers who purchased windows or patio doors in the previous 12 months. Window World scored 806 points out of a possible 1,000, a five point improvement over its rating in 2013, the company reports. This number represents overall performance based on five factors: appearance and design features; operational performance and durability; ordering and delivery; price paid for products and services received; and warranty.