An Adaptive Industry

Meet your Dealers of the Year
Emily Kay Thompson, Tom Gresham, and Steven H. Miller
October 23, 2018
FEATURE ARTICLE

Pictured above: Creative Approach to Service and Marketing | Renewal by Andersen of Pittsburgh;  Excellence in Installation | Avanti Industries LLC;  Overall Excellence | Unified Window Systems Inc.;  Best Showroom Design | Windows Doors & More Factory Store Inc. Not pictured: Excellence in Technology and Innovation winner A.W. Hastings & Co

Each Year, Window & Door has the opportunity to learn about dealers that are an inspiration to the industry. We hear from legacy Dealers of the Year on new endeavors they’ve been taking on. We also read stories about new-to-us dealers that are making a legacy for their own companies in the markets they serve and making an impression within the industry. 

These same companies are also building connections with suppliers, employees, consumers and their communities. We are continually encouraged to hear how dealers are making a difference to those around them—almost every nomination we received detailed charitable outreach programs and outlined a picture of how dealers are cemented in the roots of their communities. 

Through the lens of this Dealer of the Year focus, we can also see the evolution of our industry and those that comprise it. Most of the nominations pointed to a market that is adapting to the reality of a tense labor situation. We heard more about attracting, retaining and training employees than in years past. Dealers are taking bold measures to shed the dirty reputation of construction and highlight the professionalism and skill involved in our industry.  

Part of that undertaking certainly encourages dealers to acclimate to what is important to the next generation of candidates. In a word: technology. Whether the tech is a response to a new workforce or vice-versa, the result is that the entire fenestration industry—dealers, manufacturers and suppliers alike—are finding ways to utilize the data and technology that are a reality for every industry. 

Watch for these themes in the following stories. Together with the Window & Door Dealers Alliance, we selected this year’s Dealers of the Year as representatives of the new reality of window and door retailers—including some with traditional business practices that hold firm in a changing landscape. 

“This year’s recipients are leaders and pioneers in our industry,” says Katie Gregg, associate director for industry and member engagement, WDDA. “They are among the top in our business and we are thrilled to share their best practices and innovative programs that demonstrate the continuing development and evolution of our industry as a whole. Congratulations to our 2018 Dealer of the Year award winners.”

Dealers of the Year

Excellence in Technology and Innovation | A.W. Hastings & Co

Creative Approach to Service and Marketing | Renewal by Andersen of Pittsburgh

Excellence in Installation | Avanti Industries LLC

Overall Excellence | Unified Window Systems Inc.

Best Showroom Design | Windows Doors & More Factory Store Inc.