Latest Articles in Management

  • An owner’s exit from a business will probably be the largest financial event of their life. Further, harvesting the illiquid wealth trapped in a business can also be one of the most complex transactions an owner will face. Key to navigating this process is gathering the best information to minimize risk, to make correct decisions, and to understand the financial and strategic control issues... more »
  • An objection is a buying signal. It’s an indication that the client is interested in purchasing something—and likely from you—as soon as the discrepancy between your offer and their purchasing conditions is rectified. An objection is an opening for further discovery, further information and a more refined solution. Though, this interpretation is polar opposite of how most... more »
  • Capture business wealth and pass the baton to the next generation
    Editor's Note: This is the first in a series of articles on exit planning and succession that will run in the remainder of our 2017 issues. If you have an exit/succession story to share, please email Emily Thompson, editor in chief, at ethompson@glass.org. (This series originally ran in Glass Magazine, Window & Door's sister publication.) In running your window and door business there is only... more »
  • Happy spring! This change of seasons means it’s almost time for warm weather and open windows. It also means it’s time to brush up on some window safety tips, as open windows can be dangerous for young children who are not properly supervised. The Window Safety Task Force, of which AAMA is a member, has put together tips and resources for Window Safety Week, the first full week of... more »
  • We all know that people like to do business with people they know, like and trust. Notice, I didn’t say with businesses, but people. All the brand credibility in the world won’t open wallets. Personal trust is where the transaction happens. While it may be a little shocking to say it that boldly, our clients aren't shelling out their hard-earned money unless the trust trifecta is... more »
  • Recently, I needed to run my filthy truck through the car wash. I opted for an ‘Express’ wash, a process that involved driving through an automated alleyway (the likes of which have scared young children for generations), followed by the actual washing process: a shower of water, the plop-plop of a blue-green colored soap, a thorough cleansing with vertically hung and heavily... more »
  • Winter was a bit slow coming this year for most of the country. I’m not complaining about the delay, yet I’m reminded of my field days when the cold would finally snap and I’d sigh about the days ahead as I dug out my flannel and long johns. I don’t mind reasonable cold for normal activities and find it even refreshing if I’m not working in it. But installing or... more »
  • Nicole Harris, CEO of the Window & Door Dealers Alliance and its sister organization, the National Glass Association, frequently asks this question of our staff, and I’ve found it very helpful when it comes to prioritizing my work. Admittedly, my nighttime worries are sometimes small, like how I’m going to find time in my schedule for a specific meeting. But most of the time, they... more »
  • The new social cost of carbon calculation
    There is a story that Sir Walter Raleigh once wagered with Queen Elizabeth that he could measure the weight of the smoke from his cigar. She took the bait. Raleigh first weighed the full cigar on a scale, then began to smoke it, tapping the ashes out onto the scale as he smoked. Finishing the cigar, he placed the unsmoked butt end onto the scale with the ashes, measured the weight and subtracted... more »
  • When I think about relationships, I first think about the bond I have with my immediate family. Undoubtedly, these three individuals forge the most significant and meaningful relationship in my life. I can only assume that the rest of the world also sees relationships through this familial lens. As I’ve matured, I have discovered that I tend to value relationships with everyone else outside... more »