ATI Launches Commercial InstallationMasters

May 24, 2010

Building on the success of the InstallationMasters residential window installer training and certification program, its administrator, Architectural Testing Inc., is introducing the Commercial InstallationMasters program for installers of windows and doors rated for commercial, industrial, large multi-family and institutional buildings.

The commercial program, like the residential program, was developed and is sponsored by the American Architectural Manufacturers Association, with training based on AAMA IPCB-08, Standard Practice for the Installation of Windows and Doors in Commercial Buildings. This standard covers the installation of aluminum windows and doors in punched openings, including specialty shaped, horizontal ribbon and vertical stack openings for both new construction and replacement projects. Training course materials include:

  • Accepted installation techniques
  • Proper material selection, including the correct use of sealant and panning
  • The proper installation and sealing of panning, receptor systems, and subsills
  • Job site safety
  • Quality control
  • Product care, adjustment, cleaning and more

Licensed by AAMA, ATI provides intensive two-day training classes, administers exams and issues photo ID certification credentials to commercial window and door installers who seek validation of their expertise. Certified installers may also choose to include their name on a Web-based listing of certified installers for reference by customers, and are allowed to use the InstallationMasters logo in their advertising.

“This is a comprehensive program that addresses many of the common installation issues that are experienced in the field, and which often result in building performance goals being missed,” says Ben Myers, ATI’s InstallationMasters program administrator. “Window manufacturers and contractors who participate can reduce customer complaints and job site call-backs, as well as reduce litigation issues. Architects and general contractors can be assured that certified installers will reliably install products to meet building envelope integrity and energy performance objectives.”

The program offers several participation options.  Window installers with at least five years of installation experience may attend the two-day class with an accredited instructor. If they pass the written examination, they are approved as a certified installer. Installation companies that employ at least one certified installer and have a documented quality control system that meets program requirements may apply to become a certified installation company. ATI then performs periodic audits to verify that the quality system is being followed.

Persons with five years industry experience may also apply to become an accredited instructor. They must and attend a four-day instructors' course that covers the class material and effective teaching techniques. Prospective trainers take an examination and are evaluated for their ability to teach the course materials to the installers.  Myers notes that the first “train-the-trainers” class was conducted in April at ATI’s headquarters facility in York, Pa., and there are four accredited trainers ready to present initial classes.

Finally, for those lacking the required installation experience, but who wish to learn the program installation techniques (e.g., sales or administrative personnel) may attend an installer training class and receive a certificate of completion.

“We are already looking at ways to improve the program going forward,” Myers points out. “That includes on-line training, as in webinars, and proctored on-line testing. A curtain wall installer program could come later, too, based on interest shown by other organizations.”