Dunbarton Extends Customer Service Operating Hours

Window & Door
March 24, 2014
Dunbarton Corp. extended its sales and customer service department operating hours. As of March 31, all sales and customer service managers and agents will be available from 8:00 a.m. to 5:00 p.m. CST, Monday through Friday, excluding federal holidays, the company reports. 
“Our relationship with customers is based on our ability to provide exceptional customer service...,” says Oscar Hughes, president of Dunbarton. “Our team felt we needed to revert to a five-day work week in order to continue to provide that...level of service while supporting the manufacturing activities in the plant.” 
“The change does not affect our existing ordering procedures or order submittal deadlines," says Telisa Vida, customer service manager. “Any orders submitted on a Friday will continue to be processed for the following week's shipping schedule.”