Pella Reaches Settlement in Class Action Suit

June 26, 2012

Pella Corp. has announced a proposed settlement agreement to resolve the Saltzman vs. Pella class-action lawsuit involving the Iowa-based manufacturer's ProLine casement, awning and transom windows made in 2006 and earlier. Pending court approval, the proposed agreement will extend customer service support with a claims process for products with service needs. The lawsuit does not involve any products currently sold by Pella.

“We are pleased to have created a settlement framework that extends our existing customer support program with a claims process for older ProLine casement, awning and transom windows,” says Pat Meyer, Pella president and CEO. “In the overwhelming majority of cases, our Pella windows performed extremely well and as designed. We know that each home or building is unique and the settlement is designed to address the relatively small number that may have experienced a problem."

According to a report in the Chicago Tribune, the agreement covers consumers who bought ProLine windows made between 1991 and 2006. Pella shipped an estimated 6 million such windows, Richard Burke, one of the plaintiffs' attorneys, told the newspaper. Consumers may be eligible to receive between $750 and $6,000.

The suit alleged that the windows had a design defect that permits water to seep behind the aluminum cladding and cause wood rot. Pella has denied the allegations and said wood could rot for many reasons. The company did not admit to any defects in its ProLine windows as part of the settlement, Burke told the Tribune.

“As a financially strong, customer-focused company, Pella Corp. is prepared to provide for claims if and as needed, while continuing to serve our customers well just as we’ve done since 1925,” Meyer states.

“Pella continues to innovate in the design and features of our windows and doors to improve their performance and customer benefits,” he adds. “For example, we have added EnduraGuard wood treatment as a triple protection for Pella wood windows and other enhancements and design changes, as part of our continuous product improvement and enhancement efforts at Pella.”