Phoenix Dealer Acquires a Local Competitor

November 25, 2008
Phoenix-area window and door dealer VanDenBosch Doors & Windows has acquired the work order backlog of competitor Vista Window & Door and has integrated the Vista sales staff into its day-to-day operations. The deal adds three employees to VanDenBosch's 16.
"While VanDenBosch is the leader in the metro Phoenix area, the Vista staff had extensive experience selling and installing windows," the company's CEO, Michel Hanet, says. "Since VanDenBosch wanted to continue to bolster its abilities in the window market—which was much newer to VanDenBosch than the door market—this is an easy way for VanDenBosch to 'acquire' the experience." The deal was completed in late October.
The acquisition of Vista's work order, backlog, customer base and staff also makes VanDenBosch the only Hurd dealer in the area, the company reports. The Vista brand will be phased out over time and will involve an extensive communication effort to advise existing Vista customers of the change.
While other providers of doors and windows continue to struggle in the current economy, VanDenBosch's sales remain strong, driven primarily by the company's ability to provide extensive choices to its customers as well as superior installation and customer service, Hanet says. "We've managed our business well and as a result, we're in a position to grow while many of our competitors shrink or disappear altogether. The addition of the Vista client and referral base as well as the Vista sales staff is going to make us even more competitive."


Hanet opened VanDenBosch Doors & Windows in 2007 to serve homeowners in the Phoenix area. Previously he was a franchise owner for the Scottsdale office of the Interior Door Replacement Co. IDRC is a 10-year-old franchise that has installed over 100,000 doors.