Serious Materials Rolls Out Order Entry System

February 23, 2009

Serious Materials has gone live with CenterPoint, WTS Paradigm’s order-entry and quoting software. The California-based manufacturer of high-performance windows, which recently gained attention with the purchase and re-opening of the Kensington Windows' plant, chose WTS Paradigm as its strategic partner for its ERP system and to help expand its efforts to increase sales and efficiency in the fenestration industry, the company reports.

To meet growing demand for its SeriousWindows line, Serious Materials challenged WTS Paradigm with an extremely aggressive software rollout timeline of only three months.  The two companies started the implementation process in September 2008 and the software went live internally at Serious on January 5.  It was then rolled out to Serious Material dealers within two weeks, according to the companies.

"The WTS/Serious Materials rollout of WTS Paradigm was promised and delivered on-time," says Ian Sullivan, vice president and general manager of Serious Materials' windows division. "The software is working well. It has enabled my sales team to increase their productivity significantly, and we have received very positive feedback from our dealer customers." 

"We pride ourselves on our ability to meet all of our customers' needs," says Nathan Herbst, WTS president. "This partnership shows not only our adaptability but also our commitment to the success of each of our customers and our vested interest in improving efficiency and workflow across the industry."