Quanex has made personnel promotions in March 2022 in support of maintaining and improving service for their North American Fenestration customers, according to a company statement.
Irish Rubright was promoted from customer service manager to inside sales manager. Rubright began her career with Quanex as a customer service representative for the IG Systems division and was later promoted into the position of customer service manager, where she built relationships with customers. In her new position, she will direct the development of standardized processes across IG Systems. She will continue to manage the customer service team.
- Tonya Edwards was promoted from senior customer service representative to customer service supervisor. Edwards began her career with Quanex in 2012 as
a customer service representative for IG Systems. In her new position, she will be responsible for supervising the customer service team throughout IG Systems to develop rapport, communication and relationships with internal and external customers.
- Sarah Swigert was promoted to import/export compliance manager for NAF. Swigert began her career with Quanex in 2008 as an international customer service representative for the IG Systems division.
In her new position, she will be responsible for the development of import and export compliance programs across the NAF locations.
“It’s more important than ever to deliver an outstanding customer experience for everyone we work with, and we believe Irish, Tonya and Sarah are all key to helping us achieve those goals,” said Larry Johnson, Quanex building products vice president of sales. “We’re looking forward to seeing each of them thrive in their new positions and to continue making Quanex a name that is synonymous with industry-leading customer care.”
