Renewal by Andersen has been recognized for "Highest in Customer Satisfaction with Window and Patio Door Manufacturer Brands" and "Highest in Customer Satisfaction with Window and Patio Door Retailers" according to the J.D. Power 2024 U.S. Windows and Patio Doors Satisfaction Study. This is the fifth consecutive J.D. Power recognition for Renewal by Andersen products and its second retailer award, earning Renewal by Andersen the distinction of receiving more J.D. Power Awards for Window and Patio Doors than any other brand.
About the study
The J.D. Power Windows and Patio Doors Satisfaction Study, now in its 18th year, measures satisfaction among customers based on performance in several dimensions. The company achieved the highest scores in the "durability, performance, features, ease of use, appearance and level of trust" dimensions in the manufacturer segments. Renewal by Andersen's retail experience achieved the highest scores in segment for its digital tools (tied), people, store/facility, product/supplies, delivery and installation process.
What the company says
"Earning two J.D. Power awards in a single year demonstrates our dedication to delivering our exclusive signature service, which is our combination of exceptional products and phenomenal customer service," says Troy Barrow, president, Renewal by Andersen. "These awards demonstrate we are meeting our goal to make sure every homeowner who trusts Renewal by Andersen with their home feels respected and delighted. Congratulations to our retailers across North America who are delivering a world-class home improvement experience."
